Thursday, August 11, 2011

CRM Online VS SF.com (Top Factors to be noticed for SAAS model )

·         How much Data Storage option does SF.com provide: Microsoft Dynamics CRM Online has 5 GB of storage and Salesforce.com only has 2 GB. Microsoft Dynamics CRM Online offers additional storage at $119.88/year for 1GB of data/file storage compared to Salesforce.com – $250.00/year for 1GB of data storage and $60.00/year for 1GB of file storage.
·         Offline Access!! What about the Sales and Marketing members who are on the field: Salesforce.com charges a monthly fee($600/user/year) for offline access. MS CRM Outlook client provides full access to all data elements, workflows, and other entities, so users can be as productive when offline as they are when online.(No Extra Charge)
·        What if I want to access MSCRM through my Mobile : CRM Online offers Mobile Express for free, whereas Salesforce.com Mobile Edition is an additional cost per user per month.

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Dynamics Mobility

·         Dynamics Mobility is to enable workforces to have access to their Dynamics CRM/ERP data through mobile device anywhere, anytime.
·         It allows enterprise to leverage mobile communications to stay connected for people

Ready to Use Mobile Express How ?
  • Install & Enable Mobile Express for Dynamics CRM

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Some benefits of accessing CRM through mobile device : -

·         Access your data from any web capable device

·         No installation on mobile device required

·         View, Update and Create CRM data on the move

·         Talk to your customer and access CRM data at the same time.


·         CRM Mobile Express is free with Microsoft CRM 

You can access Mobile Express by simply appending /m to your CRM Server Url.


On Premise
<a href="http://%3Cyourserver%3E:/%3COrganisation 3E/m”>http://<Server>:<Port>/<Organisation>/m

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