· Microsoft's software-as-a-service offering enters the Magic Quadrant for the first time.
· Microsoft now has more than 1.7 million users, with continued good global business growth
· Microsoft combines committed service levels, contract flexibility and a low price ($34 per user per month).
· Support exists for 40 markets in 41 languages.
· There is interoperability with other Microsoft products, such as SharePoint and Windows Azure.
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