· In recent few years, biggest change which took place is transformation to the cloud.
· Businesses are using Twitter, Face book and YouTube as few of the websites where they advertise about their businesses, communicate and reach new customers.
· Microsoft has announced that their fall CRM release will contain a native social CRM application.
· Access CRM on Mobile : Wi-Fi is starting to become the standard on flights. So even at 37,000 feet you can still track your CRM email activities real-time.
· Transition of product lines to support mobility and a more immersive end-user experience (like touch) will be soon introduced for MSCRM also called as“Metro” user interface.
· So what is METRO” à The Windows Phone 7 Series User Interface (UI) is based off a Windows Phone design system internally codenamed “Metro.” The Metro design principles center on a look that uses type to echo the visual language of airport and metro system signage. The goal is to clearly direct end users to the content they want. The Windows Phone 7 Series User Interface (UI) is based off a Windows Phone design system internally codenamed “Metro.” The Metro design principles center on a look that uses type to echo the visual language of airport and metro system signage. The goal is to clearly direct end users to the content they want.
· One of the core concepts to the Metro experience is Live Tiles. Live Tiles deliver real-time information to the user in an interactive type fashion. As an example, if someone posts a message on your Facebook wall that message will appear within the Live Tile for Facebook on your Windows 8, Windows Phone and/or Xbox dashboard
· Live Tiles allow developers to present real-time information to all of the hardware interfaces you might use on a daily basis (phones, computers and gaming consoles).
· Microsoft understands our world is changing fast. If consumers are living on Facebook, watching Live TV on Xbox or conferencing via Skype then we need to be able to communicate and track relevant content with them. Mobile phones, tablets, laptops, desktops and gaming consoles are here today. Tomorrow will be another new technology device. Microsoft continues to innovate with all of their existing products to support these changes and Microsoft Dynamics CRM is no exception. So , lets move to the new world where things are at our fingertips and accessible with ease..!!
Links for Refenrence
http://windowsteamblog.com/windows_phone/b/wpdev/archive/2010/03/18/windows-phone-7-series-ui-design-amp-interaction-guide.aspx
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